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Intellectual capital and team resilience capability of information system development project teams
Journal article   Open access   Peer reviewed

Intellectual capital and team resilience capability of information system development project teams

Kuang-Ting Cheng, Jack Shih-Chieh Hsu, Yuzhu Li and Ryan Brading
Information & management, Vol.60(1), p.103722
01/2023

Abstract

Conservation of resource theory Intellectual capital ISD project team Team resilience capability
Adversities are inherent in the information system development (ISD) process and often put projects to a halt. However, it is unclear what capabilities the team needs to resist and bounce back from adverse events. The purpose of this study is to propose that team resilience capability (TRC), containing affective, cognitive, and behavioral factors is vital for effective project performance. Further, by adopting the conservation of resource perspective, we theorize that intellectual capital, including human capital, technology capital, and political capital fosters TRC. Survey data collected from 149 ISD project teams confirmed our ideas that TRC is strongly tied with project performance and is more affected by human capital, followed by political capital and technology capital.
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https://doi.org/10.1016/j.im.2022.103722View
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